Equinix

Lead Sales Engineer

Posted 25 October 2023
LocationMalaysia
Job type Full-Time
ReferenceJR-140194

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Lead Sales Engineer

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

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Job Summary

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Senior field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts.

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Responsibilities

Technical Consulting and Sales Support

  • Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

  • Understands and explains customer applications and business challenges

  • Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions

  • Analyzes situations and data on problems of complex scope independently

  • Provides full support for assigned customers, including global deployments

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Solution Design and Deliverables

  • Provides technical solution design expertise to all assigned Sales account executives

  • Exercises judgment to solve customer problems that are outside of standard procedures effectively

  • Assists in complex RFI/P/Q preparation as requested by Sales Representatives

  • Independently delivers all deliverables for the customer

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Customer Service

  • Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing

  • Assists in pre-sales efforts for all company products and services

  • Provides above average technical support in sales presentations, customer meetings, and trade shows

  • Able to problem solve a variety issues and execute solutions

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Business and Market Expertise 

  • Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services

  • Possesses above average industry knowledge and familiarity with the competitive landscape

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Collaboration / Communication

  • Develops new business opportunities and grows existing customer relationships

  • Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

  • Influences the cultivation of a positive culture on the team

  • Demonstrates excellent presentation skills

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Team Leadership

  • Supports initiatives and team projects to better the organization

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    Qualification

    • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

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    Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

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    Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.