Debunking Myths in IT & Consulting

Jeraldyn is a SAP Techno-Functional professional with 12 years consulting experience in SAP account across all key areas including account delivery management, application management, project implementation, business process analysis, pre-sales and core expertise in SAP modules FI/CO. Jeraldyn has experience in various industries including  Oil & Gas, Consumer Goods and Automotive Parts. 

Charu is a Partner at IBM and leads the Consumer Goods, Retail, Travel and Transport consulting practices in ASEAN. She has deep experience of and expertise across a range of consumer and logistics industries, including FMCG, F&B, consumer healthcare, grocery and small-format retail, big-box and super/hyper-market retail, omnichannel and direct to consumer businesses, luxury retail, travel and duty free retail, airlines, airports, and third-party logistics.  

With 20 years of end-to-end strategic consulting experience across the globe, Charu works with the C-Suite and Corporate Boards of F500 companies to address their most pressing challenges – including digital reinvention of their businesses, development of new digital and omnichannel operating models, modernization of core and legacy technology, creation of automated and efficient supply chains, re-engineering of core business processes to become more data-driven and intelligent, application-infrastructure modernization and journey to cloud, and design to execution of large-scale transformations.  

As an industry leader, she leads consulting and implementation teams to accelerate translation of Board vision into actionable strategies for quick and tangible value realization - from enabling clients’ teams to operationalize customer centricity to leveraging data to create business value, and reducing operating costs and increasing inter-company operability through use of exponential technologies such as AI, IoT, Automation, Blockchain and XaaS-platforms.  

She has enabled improvements in her clients’ long-term financial performance including top-line and profitability growth, and sustained increase in enterprise innovation, talent retention, and productivity.  

Charu has M&A experience, having been part of several acquisitions in the digital, market-entry, and omni-channel space with focus on emerging markets.  

Part of the Singapore Computer Society and the Singapore Institute of Directors, Charu often speaks at industry events, and advises Economic and Trade Councils in ASEAN on digital and technology trends. She also mentors and invests in early-stage start-ups, and serves as guest-faculty at leading graduate schools.  

Charu is passionate about the role of women in leadership and Board diversity, and is committed to accelerating the presence of women in STEM.   

Charu is also the founder and owner of a successful online luxury ecommerce start-up called BitsxBobs that brings together curated décor and fine art from around the world.  

Having built my career in technology in purely non-technical roles, I have achieved success by being the connector of people and teams to demonstrate the power of working in partnership in helping our clients address complex challenges, innovate, grow and achieve consistent delightful experiences.  I love being able to remove perceptions and barriers to help people and teams understand what is possible – Better together.