Network Security Engineer

Singapore

Escalation Engineer

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  About the Department The Cloudflare Customer Support Team solves complicated problems and answers technical inquiries via email, chat, phone, and social media. From Enterprise corporations with petabytes of web traffic to Wordpress bloggers using our platform for free, we are here to help. Being the eyes and ears of Cloudflare, we act as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. What you'll do  The Cloudflare Senior Escalation Engineer will perform deep, technical troubleshooting for complex, escalated issues. This role owns the customer escalation process and works with various Product and Engineering teams to identify product bugs, network problems, and platform issues. Escalation Engineers foster a close relationship with SRE, Network, Engineering and Product teams. They act as an escalation point, isolate/replicate problems, and gather technical information/expectation. Responsibilities Provide coverage (shift rotation including weekends) for technical troubleshooting of escalated issues  Triage Customer Escalation issues to find the quickest most efficient path of resolution Work cross-functionally with various teams across the company from engineering to sales Requirements Minimum 2 years of customer-facing technical experience, preferably technical support or system reliability engineering Excellent verbal and written communication skills, ability to disseminate clear and appropriate  information to both business and technical audiences Able to manage multiple priorities, commitments, and projects Core competencies (“Desired skills, knowledge and experience”) Extensive technical support experience Experience troubleshooting application protocols (L7 - DNS, HTTP, etc) Experience troubleshooting network infrastructure (L3/L4) Expert with Linux command line tools  (curl, dig, git, traceroute, mtr) Expert at analyzing data using tools like grafana, kibana, and SQL Able to clarify complex technical issues and coordinate efforts to resolve Able to identify and share/suggest process improvements  Demonstrated leadership, prior mentoring experience Self-motivated, self-directed, strong relationship building, can positively influence the actions of others, team player Comfortable handling inbound and outbound customer calls Bonus Points Experience with regular expressions Knowledge of web programming (HTML, Javascript, PHP) and scripting (bash, Python) Experience managing/configuring non-HTTP applications (email, DNS, FTP, SSH, etc.)

Territory Account Executive, Malaysia

Malaysia

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Kuala Lumpur, Malaysia About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Based in Malaysia, you will drive sales into commercial accounts across Malaysia for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure. The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers.  Industry experience selling into Finance, Retail, Manufacturing and other verticals along with Service Provider is desired in this role. As a Territory Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into the Malaysia market to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in commercial accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions. Additional responsibilities will include Manage contract negotiations Maintain a robust sales pipeline Develop long-term strategic relationships with key accounts < 50% travel Examples of desirable skills, knowledge and experience Bachelor's degree required Fluent in English and Bahasa Malaysia Relevant direct experience, track record, and relationships within largest corporate accounts in the Malaysia market  Minimum 10 years of direct B2B selling experience, preferably managing internet accounts  Direct experience selling network security and/or CDN solutions and services preferred Prior experience being part of an early sales team helping drive traction in the Malaysia market for a US-based SaaS company highly preferred Experience managing longer, complex sales cycles Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment

Senior Named Account Executive, Thailand Public Sector (Based in Singapore)

Singapore

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Singapore About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role Based in Singapore, you will drive sales into Thailand public sector clients for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure. The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into Thailand public sector and state owned businesses are desired in this role. Additional responsibilities will include Manage contract negotiations Maintain a robust sales pipeline Develop long-term strategic relationships with key accounts customers and partners Light travel Examples of desirable skills, knowledge and experience Bachelor's degree required Able to speak in Thai language Relevant direct experience, track record, and relationships within corporate accounts and key partners in Singapore market  Minimum 10 years of direct B2B selling experience,  Direct experience selling SaaS, cyber security, zero trust and/or CDN solutions and services preferred Prior experience being part of an early sales team helping drive traction in the Thailand market for a US-based SaaS company highly preferred Experience managing longer, complex sales cycles Basic Understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit, ability to lead Comfortable working in a fast paced dynamic environment

Solution Architect, AI / Cloudflare Developer Platform

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Location: Sydney, Australia and Singapore As a Solution Architect, AI / Cloudflare Developer Platform and a member of the sales team you will help customers understand the technical details and business value proposition of the Cloudflare AI / Developer Platform and demonstrate the path and advantages of building applications with our products.  In this role, you will serve as the Regional Lead for Cloudflare AI / Developer Platform sales. You will advise sales leadership on programs to grow Developer revenue and support strategic opportunities. You will collaborate closely with technical sales teams to design innovative solutions, develop proof of concept demonstrations, and showcase the technical capabilities of these designs to meet customer needs and expectations. Serving as a trusted technical advisor you will help guide and enable clients, partners and teams within Cloudflare on product capabilities, positioning and competitive intelligence. You will form a tight feedback loop with product, product marketing, and technical pre-sales to refine and evolve our product.  The ideal candidate possesses a consultative mindset, strong selling skills, along with a deep understanding of modern Web Technologies, Cloud Architecture , and the advantages of a Distributed Serverless Platform. No matter your background, you have natural curiosity and desire to solve problems, achieve goals, and design the most elegant and efficient solutions to address client needs. Responsibilities You will partner with the sales organization to drive revenue, new customers and pipeline of AI and Developer Platform solutions.  Collaborate with cross-functional teams including product management, sales, and marketing to drive developer platform revenue and customer adoption Present to strategic customers as an expert of our Developer platform solutions Develop programs to drive the overall sales and pipeline strategy for the Cloudflare Developer Platform in partnership with regional and country sales leaders Align Director and C-Level perceived business and technical value with Cloudflare developer solutions Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business Generate a succinct feedback loop with cross-functional teams to deliver relevant Developer content, use cases, customer stories, and data driven value propositions. .  In order to be successful, you will need to become a thought leader, trusted advisor, and spokesperson for the Cloudflare AI and Developer platform. Skill Requirements 3+ years of experience selling or supporting the technical sales of cloud computing and storage, full-stack Engineering, or Cloud Developer Technical expertise in cloud infrastructure, web technologies and AI/MLas a solutions engineer, entrepreneur, or solution architect. Knowledge and experience of Systems DesignYou’ve built a web application, either professionally or as a hobbyist, and will be able to explain your design choices clearly during the interview processAble to hear a clear, non-technical description of an Application (“It is a chat room, for our 150 most important users”) and quickly determine which Compute, Data, and Security components are needed to build this application Software development experience delivering full-stack applications, preferably using modern JavaScript frameworks and a variety of databases In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.) Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services); ideally in a serverless paradigm Have a strong understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations) Act as an AI and Developer product expert, educating internal teams and external stakeholders on the value and capabilities of the Cloudflare Developer platform Knowledge of key market players/competitors in the cloud computing, AI and storage spaces 30% travel Other desirable skills areas include: You’ve built something on Cloudflare Workers AWS Solutions Architect or GCP Cloud Architect certifications Prioritize and manage the product roadmap, making strategic trade-offs to ensure the product meets customer needs and business goals Participate in product launch activities, including developing messaging and positioning, coordinating with marketing and sales teams Stay up-to-date with industry trends and advancements in cloud computing to inform product strategy and roadmap

Senior Territory Account Executive, Taiwan

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Singapore About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. ​ About this Role This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.   Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.    Key Responsibilities: Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Effectively scale the territory with partners  Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. ​ Direct B2B sales experience, adept at new business acquisition and account management. Experience selling a technical, cloud-based product or service Working knowledge of the cloud infrastructure  and security space Solid understanding of computer networking and Internet functioning. Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous. Strong interpersonal communication skills (both verbal and written) and organizational skills Self-motivated with an entrepreneurial spirit. Comfortable working in a fast-paced dynamic environment. Willingness to travel frequently to visit customers and prospects Bachelor's degree or equivalent professional experience. Proficiency in both Mandarin and English is a must to work with regional customers

Senior Territory Account Executive, Macau

Singapore

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Singapore About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. ​ About this Role This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.   Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.    Key Responsibilities: Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Effectively scale the territory with partners  Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. ​ Direct B2B sales experience, adept at new business acquisition and account management. Experience selling a technical, cloud-based product or service Working knowledge of the cloud infrastructure  and security space Solid understanding of computer networking and Internet functioning. Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous. Strong interpersonal communication skills (both verbal and written) and organizational skills Self-motivated with an entrepreneurial spirit. Comfortable working in a fast-paced dynamic environment. Willingness to travel frequently to visit customers and prospects Bachelor's degree or equivalent professional experience.

Senior Territory Account Executive, iGaming & Entertainment - Korean & English Speaking

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. ​ About this Role This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.   Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.    Key Responsibilities: Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Effectively scale the territory with partners  Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. ​ Direct B2B sales experience, adept at new business acquisition and account management. Experience selling a technical, cloud-based product or service Working knowledge of the cloud infrastructure  and security space Solid understanding of computer networking and Internet functioning. Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous. Strong interpersonal communication skills (both verbal and written) and organizational skills Self-motivated with an entrepreneurial spirit. Comfortable working in a fast-paced dynamic environment. Willingness to travel frequently to visit customers and prospects Bachelor's degree or equivalent professional experience.

Senior Territory Account Executive, iGaming & Entertainment - Hindi & English Speaking

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. ​ About this Role This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.   Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.    Key Responsibilities: Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Effectively scale the territory with partners  Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. ​ Direct B2B sales experience, adept at new business acquisition and account management. Experience selling a technical, cloud-based product or service Working knowledge of the cloud infrastructure  and security space Solid understanding of computer networking and Internet functioning. Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous. Strong interpersonal communication skills (both verbal and written) and organizational skills Self-motivated with an entrepreneurial spirit. Comfortable working in a fast-paced dynamic environment. Willingness to travel frequently to visit customers and prospects Bachelor's degree or equivalent professional experience.

Recruiter, APAC (12 Month Fixed Contract)

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Location: Singapore What You Would Do Here: Our focus is getting the best people to work at Cloudflare and then allowing you to do your best work. You will work closely with other Recruiters, our People Team Business Partners, Coordinator, and business leaders across Sales and Engineering to build capability across the organisation. Design and execute customised, candidate recruiting plans, partnering closely with hiring managers to achieve the best results possible Act as an experienced trusted advisor to hiring managers; providing guidance, insights and best practice on their hiring strategies Identify and engage unique and qualified candidates through creative techniques, coordinating interviews as needed Regularly manage pipeline activity and maintain data integrity, proactively share data-centric updates with internal stakeholders Partner with hiring teams to improve attraction and hiring of diverse candidates Collaborate with others on the recruiting team on initiatives and/or hiring needs that may spike in other areas. Examples of desirable skills, knowledge and experience At least 4 years of extensive full-cycle recruiting experience for technical and non-technical roles Experience independently partnering with senior leadership on hiring initiatives Fluency in Mandarin and/or Cantonese as this role will cover Greater China hiring as part of the scope Ability to effectively influence and drive toward results in a fast-paced environment Ability to identify bottlenecks or issues before they arise Creativity in problem-solving, resourcefulness across all stages of the hiring cycle Experience in driving diversity within the recruiting process Demonstrated ability to be detail-oriented, and have strong organisational skills Experience in compensation and general HR requirements as related to hiring Ability to work effectively in a highly team-based environment

Senior Manager, Partner Solution Engineering, APJC

Singapore

​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  About the team The PreSales Partner Solutions Engineering organization guides Partners toward excellence as technical Cloudflare champions. As a member of the Partner Solutions team, you are a technical thought leader and trusted advisor. Partner Solutions develops technical Cloudflare champions within the Partner ecosystem, guides Partner technical sellers through their Cloudflare journey to build & grow Partner Practices, and collaboratively celebrates joint successes. What you’ll do as a Senior Manager, Partner SE in APJC  You will play a pivotal role in driving our partner technical strategies, enhancing partner capabilities, and contributing directly to the success of our partnerships. In this role, you will guide Channel partners through their Cloudflare journey with your strong leadership, technical, and business acumen as well as lead, mentor, and develop a team of Partner Solutions Engineers to deliver technical coverage aligned with our Partner Program. The Partner Solutions team engages with Partners to provide expert technical guidance and expertise, including leading technical discussions, demos, and presentations to partners and their clients. Your team will collaborate with partners on solution design, integration, and implementation, as well as provide hands-on technical assistance during offer development and integration. To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of partner and customer success should drive you through the entire organization as you seek out and advise your team on how to provide scalable technical coverage for partner needs. Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to roll up your sleeves and get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other, and you will be an integral part of driving that culture. As a Partner Solutions Engineering Manager at Cloudflare, you will be part of a diverse group of technically minded folks working together to bring our technology through Cloudflare’s Partner Network to end customers.  Reporting to the Global Director of Partner Solutions, you will be responsible for the performance and development of your team of Solution Engineers, ensuring team growth, operational efficiency, and collaboration with the Revenue organization to expand and strengthen our Partner ecosystem. Specifically, we are looking for you to: Build and lead your team with clarity, authority and empathy. Create an environment of psychological safety, where collaboration is expected and encouraged and where innovation and creativity thrives. Apply your technical background, excellent communication, and presentation skills to build strong relationships with partners and team members. Directly contribute by engaging hands-on with partners to drive partner success and guide them through their Cloudflare partner journey. Articulate and demonstrate the execution of your team vision and strategy, internally and externally. Foster team collaboration.  Be focused on coaching and developing your team for both functional and technical skills. Manage & report on complex technical projects, cross-functional initiatives, and operational progress, including partner development metrics. Exemplify and support the navigation of building technical partner practices by partnering with your peers in the Revenue organization, engaging with your team to drive successful partner journey experiences Represent Solutions Engineering, building relationships with key business partners and stakeholders. This will include peer SE Leaders, Sales Leadership, Product, Support, and Engineering. Leverage these relationships to ensure the success of Cloudflare, our Partners and our Customers. Examples of desirable skills, knowledge and experience Experience managing technical sales with customer and through partners: Driving technical wins Assisting with technical validation Experience with or curiosity in any the core industry components of Cloudflare solutions (and passion to learn more): SASE concepts and Zero Trust Networking architectures Internet security technologies including DDoS mitigation, Firewalls, VPN HTTP technologies including reverse proxy (e.g., CDN), forward proxy (e.g., Secure Web Gateway) Workflow from user to application, including hybrid cloud architectures and serverless application development We know that the ideal candidate may not have all of the above skills on Day 1 and we’re committed to developing and investing in the right person for the role.